Teams – unloved, even at Microsoft – has become the hidden gem of Copilot Pro. From ZDNET:

Currently, some selected companies are testing Copilot to see if it brings them, well, benefits. It’s easy to be enchanted by AI, but sometimes harder to see whether it can make an active, accurate contribution to company efficiency and — who knows? — perhaps even profits.

I was moved, then, to learn of the early reactions of one organization: Amadeus. The renowned travel software company seems to have found a vast benefit in perhaps one of the most unsung areas of business life.

As Frederick Ros, Amadeus’s head of digital workplace services, told Skift: “There is no organization in the world that is really super good at taking notes of meetings.”

Such a simple thing – but a powerful feature.

Read the full report here.