User Outcry as Slack Scrapes Customer Data for AI Model Training

All those Slacks you’ve been feeding your corporate conversations into for years? They’re now feeding Slack’s AI. SecurityWeek reports:

By default, and without requiring users to opt-in, Slack said its systems have been analyzing customer data and usage information (including messages, content and files) to build AI/ML models to improve the software.

The company insists it has technical controls in place to block Slack from accessing the underlying content and promises that data will not lead across workplaces but, despite these assurances, corporate Slack admins are scrambling to opt-out of the data scraping.

If you use Slack – and who doesn’t, these days – you may want to look into opting out.

Read the report here.

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