OpenAI could debut a multimodal AI digital assistant soon
It would apparently be able to help customer service agents “better understand the intonation of callers’ voices or whether they’re being sarcastic.”
It would apparently be able to help customer service agents “better understand the intonation of callers’ voices or whether they’re being sarcastic.”
Microsoft is also unlocking Copilot Pro inside the Office web apps, so you don’t need a separate Microsoft 365 subscription to use the chatbot inside Word, Outlook, and other free web apps.
Panelists urged the audience not to fear the impact that generative tools might have. “My team and I are taking this really seriously,” said Chitra Gopalakrishnan, Microsoft’s partner director of compliance. “From development to deployment, all of these features go through rigorous ethical analysis, impact analysis, as well as risk mitigation.”
Windows Copilot is the headline feature for the Windows 11 23H2 update, bringing the same Bing Chat feature straight to the Windows 11 desktop. It appears as a sidebar in Windows 11, allowing you to control settings on a PC, launch apps, or simply answer queries. It’s integrated all over the operating system, too: Microsoft executives demoed using Copilot to write text messages using data from your calendar, navigation options in Outlook, and more.